Shipping,
Return & Exchange Policy

We can ship to virtually any address in the world through the United States Postal Service (USPS). Note: that Peeks Cosmetics does not ship internationally only in the US

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

The shipments will be easily identified by Peeks Cosmetics shipping labels. Larger size orders will require a signature upon delivery.

Mailing Address:
Peeks Cosmetics
3564 Avalon Park Blvd. E.
Suite 242
Orlando, FL 32828

You may exchange most new, unopened items within 3 business days of delivery.

Due to the nature of our cosmetic products, we do not offer refunds. Eligible products may only be exchanged in accordance with the terms below.

Primer, eye shadow, and nail polish cannot be exchanged because their packaging is not sealed.

To request an exchange, log in to your account, locate the applicable order under your order history, and follow the available option to request an exchange. If you are unable to submit an exchange request through your account, please contact us for assistance.

Customers are responsible for all postage costs associated with an exchange.

Once we receive and process your exchanged item, we will notify you by email. You will receive store credit for the eligible exchange amount, minus a 20% restocking fee. The store credit can then be used toward the purchase of another product.

Please note:

• No refunds are offered.
• Exchanges must be requested within 3 business days of delivery.
• Items must be new and unopened to qualify for exchange.
• Primer, eye shadow, and nail polish are not eligible for exchange.
• Customers are responsible for exchange postage costs.
• Approved exchanges are subject to a 20% restocking fee.
• Eligible exchange amounts are issued as store credit, not returned to the original payment method.

Terms of payment are always 100% upfront. We accept all major credit cards. As soon as you place an order online your credit card will be charged. Please review your order, items and shipping information carefully. Once submitted, your order and payment will be processed and cannot be changed for any reason without canceling your order. If your order is canceled, your bank will typically hold the authorized funds from between 3 and 5 business days. Unfortunately, this is out of our control so please be sure your order information is accurate.

Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send supporting documentation before your shipment is released. If this is necessary a representative will contact promptly after your order has been placed.